What kind of information do we ask for?

• We ask for your name, address of the location where you’d like the service performed, your contact email address &/or phone number as well as pictures of the residence or commercial property you’re requesting an estimate for. We also ask for your requested service dates window or timeframe.

How do we use the information we collect?

• We ONLY use the information we collect to communicate with you, the customer & provide estimated pricing for the services you are inquiring about. If we perform a service for you or provide an estimate, we will retain your contact & service information on file for bookkeeping & future service possibilities.

Do we share this information with any affiliates or third parties?

• No, we do NOT share your information with anyone outside of Alternative Window Cleaning LLC. We do not share it with any affiliates or third parties ever. We do not sell or distribute your personal information.

Can customers review or delete the information we collect about them?

• The information we collect that our customers supply, cannot be deleted as it is in our company records either as a completed service or as an estimate provided to a prospective customer. Regarding being reviewed, whatever means of communication we have engaged in, ie. text, private messenger via social media outlets or email, may be reviewed on the customer’s side and/or deleted from their own records. If the customer would like to review their services & information on file, that can be completed at their request of our office personnel.

How we notify customers of changes to your privacy practices?

• Our Privacy Practices/Policies will be listed on our website as well as in the Settings Menu on our Social Media pages.

How can customers contact us with questions?

• Customers can fill out the “Contact Us” option on our website, which we will receive notification of via email, private message us through Social Media outlets as well as call or text us on the phone number in our Business Listing.

The effective date of our privacy policy January 1, 1992, updated September 4, 2024, to allow for Social Media Business Page requirements.